Business Owners: Find Missing Google Reviews Now

Alex Sparks

Alex Sparks

Updated - January 15, 2025

If you don't get new Google Business reviews, it can negatively affect your online exposure, search engine rankings, and customer confidence. Learn how to contact Google Support to have any missing reviews retrieved.

How to Make a Missing Review Request:

1. Log In: Log in to an email account listed as a user on your Google Business listing.
2. Access Support: Visit the Google Business Help Center to get assistance.
3. Select Your Business: Select your company using the drop-down menu.
4. Describe the Issue: Type "Missing Review" in the search bar.
5. Choose the Relevant Option: Select "Review Missing" from the search results.
6. Proceed to the Next Steps: Click "Next Step" a few times.
7. Fill Out the Form: Complete the form with the required information.
   • Important Notes:
     • Providing the reviewer(s) name and email will greatly help the support team locate the missing review.

If Your Issue Isn't Resolved:

If your missing reviews are not restored within 10 days, follow these steps:

• Ask reviewer to modify their review:
  • The reviewer can edit their reviews and republish them.
  • This can restart the review approval process.
  • Ask for screenshots of the missing reviews.
• Contact Support Again:
  • Return to the Google Business Support page.
  • Provide the requested information (case number, business name, URL, screenshots).

Conclusion

You can improve your chances of getting your lost Google Business reviews back by following these instructions and supplying the required data. When contacting Google Support, keep in mind to be persistent and patient.