How to Request a Live Video Verification Call from Google
To make sure your company information is correct and accessible to prospective clients on Google Maps and Search, it is essential to verify your Google Business Profile (GBP). Google frequently requests a self-recorded video as a practical verification technique, but when the filming process isn't flawless, it can occasionally be annoying. You may find yourself in a rut where you keep making videos that are rejected.
The good news is that, in certain situations, you can ask for a live video verification call with a Google representative, which can be a quicker and more straightforward approach to get your business certified if you're having trouble with this obstacle.
Typical Google Support Process
It is crucial to note that you will probably be redirected to the self-upload video verification facility when you first contact Google help about verification concerns. They do this all the time. You can, however, persevere and ask for the live call option if you've actually attempted the recording procedure several times without success.
Here's How to Request a Live Video Verification Call:
- Head to support.google.com/business for support.
- Select your business from the drop-down.
- Type "Business eligibility" in the search bar.
- Click "Next Step" a few times.
- Fill out the form! (Mention your failed recording attempts)
- Submit Your Request:
After Submitting Request
Pay attention to your inbox! Google Support will usually get in touch with you within three to five business days, and depending on your circumstances, they may offer the "Live Video" call option. Please don't give up if you run across difficulties. Try the procedure once more and/or respond to any emails from Google reps you may receive. Good luck!